Privacy Policy

1. Introduction

KrVital is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when you:

• Request a consultation or contact us through our forms
• Communicate with us via email or phone
• Participate in our consultations

Personal Information: Name, email address, phone number, and any health or wellness information you choose to share during consultations.

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including IP address, browser type, and usage data through cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our consultation services
• Respond to your inquiries and provide customer support
• Send you appointment confirmations and follow-up information
• Improve our website and services
• Comply with legal obligations
• Send you information about our services with your consent

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: We may share your information when you give us explicit permission
• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and services
• Legal requirements: We may disclose your information if required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Consultation records are typically retained for 7 years in accordance with professional standards.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area, you have certain data protection rights:

• Access: You have the right to request copies of your personal data
• Rectification: You have the right to request correction of inaccurate information
• Erasure: You have the right to request deletion of your personal data
• Restriction: You have the right to request restriction of processing
• Objection: You have the right to object to processing of your personal data
• Data portability: You have the right to request transfer of your data

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how we use them, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

KrVital

Dvořákova 72, 602 00 Brno, Czech Republic

Phone: +420 54 796 32 18

Email: [email protected]